Customer Sales and Service Professional in Mendocino, California For Sale

Your main mission as our Customer Sales and Service Representative will be to work the front lines of client sales and service and leave a positive impression with current and prospective clients. You will assist with client questions, up-sell, cross-sell and even take care of the initial sale when new clients call for quotes, all while keeping accurate and thorough records of your activity. Best of all you will be rewarded for your efforts!
Responsibilities:
Communicate with customers and navigate their insurance information
Identify opportunities to up-sell or cross-sell based on customer needs
Provide expert professional support to our agents as they continue to grow their business
Troubleshoot customer issues and resolve them quickly
Qualifications:
Ability to work in a fast-paced customer focused office
Prior experience with phone-based or in-person customer service, ideally with a sales component
Excellent written and verbal skills
Ability to actively listen
A courteous and professional demeanor
Expert attention to detail
Sense of Urgency
For the client-focused professionals looking to have a measurable impact on the present and future business of an industry leader, the Customer Sales and Service Representative positions within the Schrock Insurance Agency is a great fit! The Schrock Agency has been in business for over 25 years due to the phenomenal service that we provide to our clients. As a key member of our sales and support team, you'll play an important and high profile role servicing and growing a book of Farmers business. Come take advantage of this great opportunity to learn new skills and expand on your experience. The ideal candidate will be someone who is excited to be compensated based on their performance.